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Emergency Response

Emergency Response Collage

Hands On Nashville plays an integral role in Metro Nashville's Disaster Preparedness and Response efforts, and is the designated volunteer management agency for the Mayor's Office of Emergency Management. Since the May 2010 flood, HON has mobilized more than 140,000 volunteers.


If you have questions about HON's Emergency Response Program, please e-mail or call (615) 298-1108 Ext. 400.

2010 Flood Response

On May 1 and 2, 2010, a devastating flood caused widespread destruction in Middle Tennessee. Hands On Nashville served as the central clearinghouse for disaster response volunteers.

The volunteers' response was extraordinary. Between May 3 and December 31, 2010, more than 22,000 people donated 91,000 hours to flood recovery and restoration efforts in more than 1,200 volunteer projects through Hands On Nashville alone. To put 91,000 hours in perspective – that’s nearly 11 years of time. Another 125,000 volunteer referrals were made by HON to facilitate grassroots efforts led by individuals, as well as faith and community groups, in 2010. The city’s incredible spirit of compassion, service, and hope drew national attention, and that spirit continues on today.

Flood Rebuilding Efforts

HON's commitment to Nashville's long-term recovery and rebuilding efforts additionally included restoration projects in 400-plus homes owned/occupied by flood victims. Benefiting homeowners were referred to this consolidated rebuilding program by the Flood Recovery Network, a comprehensive case management system which was overseen by the UMCOR (United Methodist Committee on Relief) and funded by The Community Foundation of Middle Tennessee.


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